Privacy Policy
1. Information Collection
Information We Collect
Perfect Frame Technology ("we," "our," or "us") collects the following types of information to provide and improve our services:
- Device Information: Device model, operating system version, unique device identifiers, and technical specifications
- Usage Data: App usage statistics, feature access records, error logs, and performance metrics
- User Content: Images, videos, and other media files you upload for editing purposes
- Account Information: Username, email address, and profile preferences (when applicable)
- Analytics Data: Anonymous usage patterns to improve user experience
2. How We Use Your Information
Purpose of Data Collection
We use the collected information for the following purposes:
- Service Provision: To provide, maintain, and improve our video and image editing services
- Customer Support: To process your requests and provide technical assistance
- Communication: To send important service updates and notifications
- Analytics: To analyze usage patterns and optimize user experience
- Security: To prevent fraud, abuse, and ensure platform security
- Development: To develop new features and improve existing functionality
3. Information Sharing and Disclosure
We Do Not Sell Your Personal Information
We do not sell, trade, or transfer your personal information to third parties. We may share information only in the following circumstances:
- With Your Consent: When you explicitly authorize us to share your information
- Legal Requirements: To comply with applicable laws, regulations, or court orders
- Protection of Rights: To protect our rights, property, or safety, or that of our users
- Service Providers: With trusted third-party service providers who assist us in operating our services (limited to necessary information)
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with appropriate safeguards)
4. Data Security and Protection
How We Protect Your Information
We implement industry-standard security measures to protect your personal information:
- Encryption: All data is encrypted in transit and at rest using industry-standard protocols
- Access Controls: Strict access controls limit employee access to personal information
- Regular Audits: We conduct regular security audits and vulnerability assessments
- Monitoring: Continuous monitoring systems detect and prevent security threats
- Updates: Regular security updates and patches are applied to all systems
- Training: Our team receives regular security training and follows best practices
5. Your Rights and Choices
Your Control Over Personal Information
You have the following rights regarding your personal information:
- Access: Request access to personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Restriction: Request restriction of processing in certain circumstances
- Portability: Request a copy of your data in a portable format
- Objection: Object to processing of your personal information
- Withdrawal: Withdraw consent at any time (where consent is the legal basis)
6. Cookies and Tracking Technologies
How We Use Cookies
We use cookies and similar tracking technologies to enhance your experience:
- Essential Cookies: Required for basic website functionality and security
- Preference Cookies: Remember your settings and preferences
- Analytics Cookies: Help us understand how visitors use our website
- Performance Cookies: Monitor website performance and identify issues
- Marketing Cookies: Provide relevant content and advertisements (with consent)
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.
7. Children's Privacy
Protection of Children's Information
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.
For users between 13 and 18 years of age, we recommend parental guidance when using our services.
8. Policy Updates
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website or through other appropriate channels. We encourage you to review this policy periodically.
9. Contact Us
Questions or Concerns?
If you have any questions, concerns, or requests regarding this privacy policy or your personal information, please contact us:
- Email: privacy@perfectframe.tech
- Phone: +86 0106773732
- Address: Chaoyang District, Beijing, China
10. Effective Date
This privacy policy is effective as of January 1, 2024.